Terms of service
Effective: October 24, 2026
1. Who we are
Mile & Kin is a store operated by Orbitum FZ-LLC, a company in the United Arab Emirates ("we", "us"). Registered business address: FDBC0970, Compass Building, Al Shohada Road, Al Hamra Industrial Zone-FZ, Ras Al Khaimah, United Arab Emirates. Contact: support@mileandkin.com.
2. Who these terms apply to
These terms apply to purchases made through this website by consumers for personal use. We sell to customers with a shipping address in the 48 contiguous United States only. You must be 18 or older to order.
3. Product information
We describe each product using the specifications and dimensions available to us. We work to keep descriptions, images, and specifications accurate. Screens differ, so colors may look different in person. If an item is not as described, see our Refund Policy.
Product descriptions are not medical, safety or legal advice. Please check that an item fits your vehicle, pet or use before ordering.
4. Prices and payment
All prices are in US dollars (USD). Shipping is included in the price shown, as described in our Shipping Policy. Applicable sales tax, if any, is shown at checkout before you pay.
Prices can change before you place an order. We may correct a price that is clearly wrong; if we do this after you ordered, we will tell you and you can cancel for a full refund.
5. Orders
When you place an order, you make an offer to buy. You will receive an email that we received your order. That email confirms receipt. We accept your order when we process and dispatch your shipment.
We may decline or cancel an order, for example because an item is unavailable or there is a pricing error. If we do, we refund anything you paid in full.
You can cancel for free before your order is processed for shipment. See our Refund Policy.
6. Shipping, returns, refunds and cancellation
These are set out in our Shipping Policy and our Refund Policy. They are part of these terms. In short:
- We offer a 30-day return window for unused items in original packaging, as well as prompt replacement or refund for damaged or defective items.
- For damaged, defective, wrong, not-as-described or undelivered items, contact us within the time stated in the policy and we will fix it without you sending the item back.
If anything in this summary differs from the policy, the policy applies.
7. Using the website
Please use the website lawfully and do not try to disrupt it or access it without permission.
8. Liability
To the extent permitted by law, our total liability for any claim relating to an order is limited to the amount you paid for that order, and we are not liable for indirect or consequential damages. Nothing in these terms limits liability that cannot be limited by law.
Nothing in these terms removes rights that you have under laws that cannot be waived.
9. Governing law and disputes
These terms are governed by the laws of the United Arab Emirates, without limiting rights you have under the consumer laws of your state that cannot be waived. Please contact support@mileandkin.com first so we can try to resolve any problem.
10. Privacy
Our privacy policy explains how we handle personal data.
11. Changes
We may change these terms. A change does not apply to an order you already placed.
12. Contact
support@mileandkin.com. We aim to reply by the next business day.